Melissa Chester, BBA
Founder of InfusaLounge Integrative & Functional Medicine with nearly two decades of healthcare operations, revenue cycle, and multi-site practice administration experience.
Melissa Chester, BBA
Melissa Chester is the Founder of InfusaLounge Integrative & Functional Medicine in Allen, Texas. She opened the practice in April 2018 and built it from a wellness spa into a full-service, physician-led integrative and functional medicine clinic offering advanced diagnostics, IV and infusion therapy, regenerative medicine, and medically supervised weight loss.
Her background spans nearly two decades of healthcare operations — revenue cycle management, multi-site practice administration, and clinical staffing across surgical, specialty, and outpatient settings. She also holds hands-on clinical support certifications in phlebotomy, pharmacy technology, and nursing assistance, giving her direct working knowledge of the IV therapy, injection, and infusion services InfusaLounge provides.
Education & Credentials
Melissa's training combines formal education in healthcare administration and human resources with certified clinical support skills used daily in an infusion-clinic setting.
A Career in Healthcare Operations
Melissa's career has included healthcare finance, multi-site surgical practice administration, revenue cycle leadership, and founding and operating her own clinic.
Cash Management Supervisor — Snelling Medical LLC
Melissa began her healthcare finance career managing cash forecasting, budgeting, and billing and collections cycles across 143 franchise offices. She oversaw lockbox, ACH, credit card, and EFT application, monitored aging reports, and handled month-end close and account reconciliation.
Practice Administrator — American Surgical Professionals
For eight years, Melissa directed financial and operational functions across multiple regions, leading a team of more than 50 surgical assistants — physician assistants, nurse practitioners, and registered nurse first assistants — alongside office staff. She managed billing and collections across multiple states, payer denials and appeals, operational budgets, payroll, and contract negotiation with facilities and surgeons.
Founding InfusaLounge
Melissa opened InfusaLounge in Allen in April 2018. What began as a wellness spa grew under her leadership into a physician-led integrative and functional medicine clinic. In February 2026 the practice was formally renamed InfusaLounge Integrative & Functional Medicine to reflect the full clinical scope it had grown into.
Director of Revenue Cycle — Phytech
While building InfusaLounge, Melissa concurrently directed financial and operational functions across six clinic sites and two surgery centers, leading a team of more than 60. She led electronic medical records implementation across all clinics, built a regional accounts-receivable group that was later expanded company-wide, and oversaw payer credentialing for physicians and mid-level providers.
InfusaLounge Integrative & Functional Medicine
Today, Melissa leads InfusaLounge's daily operations — staffing, vendor and payer relationships, process design, and the patient experience — working alongside the clinic's medical team.
Melissa's Role at InfusaLounge
Melissa leads operations, staffing, vendor and payer relationships, HIPAA-compliant patient data practices, and process design across the clinic. She works alongside Medical Director Dr. Phyllis Gee, MD, FACOG, who holds clinical authority over all protocols and patient care.
Melissa also authors patient education articles on the InfusaLounge blog. Every article covering medical topics is reviewed for clinical accuracy by Dr. Gee before publication.
Melissa's remit is operational; clinical decisions rest with the medical team. When a prescription, individualized health consultation, or personalized care plan is needed, patients meet with the appropriate licensed clinician according to the service and patient's needs.
Areas of Professional Experience
Across her career in healthcare operations, Melissa's education and professional work have included:
Professional Background
Melissa's professional history, education, and credentials can also be corroborated through her professional profiles.
Frequently Asked Questions About Melissa
Is Melissa Chester a medical provider?
No. Melissa is InfusaLounge's Founder and Director of Operations. All clinical care is provided by the medical team under the direction of Dr. Phyllis Gee, MD, FACOG, with clinical consultations and individualized care planning provided by Triny Nguyen, APRN.
What is Melissa's role at InfusaLounge?
Melissa oversees the clinic's daily operations, staffing, vendor and payer relationships, and process design. She founded the practice in 2018 and built it from a wellness spa into a full-service integrative and functional medicine clinic.
What education does Melissa Chester have?
Melissa holds a Bachelor of Business Administration in Health Care Administration and Management from Texas Woman's University, an Associate of Applied Science in Human Resources Management, and certifications in medical billing and coding, phlebotomy, pharmacy technology, nursing assistance, and dysrhythmia.
Does Melissa write the InfusaLounge blog articles?
Yes. Melissa authors patient education articles on the InfusaLounge blog. Every article covering medical topics is reviewed for clinical accuracy by Medical Director Dr. Phyllis Gee, MD, FACOG before publication.
When was InfusaLounge founded?
Melissa opened InfusaLounge in Allen, Texas in April 2018. The practice was formally renamed InfusaLounge Integrative & Functional Medicine in February 2026.